Practical automation for small teams

Spend your time on what matters.

We build practical automations for small businesses — lead follow-up, reminders, reports, and handoffs that stop depending on memory.

See what we fix
  • Free through July — normally $150–$300.
  • One call, no commitment.
  • Bring one annoying recurring task.

What we fix

Find the friction.

If your business runs on memory and copy/paste, things slip. We find the work that gets stuck and automate only the pieces worth fixing — sensitive actions stay human-approved.

Website lead waits in an inbox
Instant reply + record + follow-up task
Staff copy details between tools
Data moves itself; people approve
Follow-ups depend on memory
Reminders and nudges fire on time
Weekly report takes an hour
Generated and sent automatically
Unpaid invoices get forgotten
Payment reminders happen on schedule
New client starts in email chaos
Onboarding checklist + handoff created

How it works

The LLAMA Method

We find where work gets stuck, map how it actually moves, build the fix, confirm it saves time, and expand only after the first system proves useful.

  1. Listen

    Find the repeated tasks, dropped balls, unclear ownership, and places that still depend on memory.

  2. Layout

    Map how the work actually moves: steps, handoffs, decisions, tools, and human approval points.

  3. Apply

    Build the practical fix with tools, automations, prompts, checklists, approvals, and documentation.

  4. Measure

    Confirm whether the workflow saves time, reduces misses, improves visibility, and stays understandable.

  5. Adapt

    Train, refine, document, and expand only after the first system proves useful in real work.

Human approvalCustomer messages and sensitive actions can stay review-first.
Your existing toolsNo migrations when your current software supports the workflow.
Documented systemsYour team gets notes on what was built and how to change it.

Small team, direct work

Work with people, not a platform.

No handoff chain, no account managers, no mystery offshore build team. The people on the audit call are the people who map, build, and explain your workflow.

Jose Amayo

Jose

Architecture · Discovery · Quality

Thirty years building for the web. Jose leads the audit, designs the workflow, and makes sure what gets built is worth keeping.

Miriam Scigliano

Miriam

Operations · Implementation · Review

Miriam supports implementation and the careful review that keeps every workflow usable by real people on a busy day.

Small is an advantage here: less handoff theater, more direct attention on the work that actually wastes your week. Meet Jose and Miriam →

Client testimonials

Real results, in their words.

A few examples from work Jose has delivered across operations, customer care, education marketing, and healthcare software teams.

01

“Jose built a myPerks calculator and walked through it with the Customer Care managers this morning. The calculator he built is fantastic and he did a great job explaining how it works.”

Cameron M, Giant Eagle Executive
02

“We're big fans of the personalized video platform. The senior admissions staff has reviewed and it's been all positive. We're especially interested in the automated personalization.”

Jason A, Marketing Director, Allegheny College
03

“This is a significant milestone in how we operationalize releases, as it introduced a repeatable, end-to-end model that aligns product intent, operational readiness, and training enablement within a single, collaborative forum.”

Healthcare Software Director

Book your free audit

Find your first workflow worth fixing.

Bring one annoying recurring task. We'll start there. Free through July — normally $150–$300.

Phone412.259.3433

Mailing address3202 McKnight East Drive PMB 381
Pittsburgh, PA 15237

Rather write it out?

Sent securely through our website. We reply by email.

Llama Heads geometric llama mark

Find your first
workflow worth fixing.

Bring one annoying recurring task. We’ll start there.